Lucky Charms Casino Privacy Policy
This Privacy Policy explains how Lucky Charms collects, uses, stores, and protects personal information when you use our online casino and sportsbook services in Canada. We value your privacy and set out the types of data we handle, why we process it, and the choices available to you. By creating an account or using our services you agree to the practices described here.
Types of data we collect
We collect information needed to operate your account, process payments, and provide a safe gaming environment. Collected data falls into three broad categories described below.
Personal data
Personal data includes name, date of birth, email address, phone number, billing and identification documents you provide for identity checks. We use this data to verify identity, prevent fraud, and comply with legal obligations related to player verification.
Technical data
Technical data covers device information, IP address, browser type, operating system, location data where permitted, and usage details such as pages visited and time spent. We also log game activity and session details to provide a stable service and investigate issues.
Transactional data
Transactional data relates to deposits, withdrawals, payment method details, transaction identifiers, and account balance history. Payment details are used to process transactions and to help detect suspicious activity.
How we use your information
We use your information to deliver and improve our services, process payments, maintain account security, and prevent fraud. With your consent we may send promotional messages and offers. We also use aggregated or anonymized data for analytics and product improvement.
Data protection practices
We implement technical and organizational measures to protect your information, including encryption of sensitive data, access controls, and staff training. Access to personal data is restricted to employees and service providers who need it to perform their duties. We review our security practices regularly to address new risks.
Cookies and tracking technologies
We use cookies and similar technologies to make the site work, remember preferences, analyze site usage, and support advertising where applicable. You can manage cookie preferences through your browser settings or account settings where available. Blocking certain cookies may affect site functionality.
User rights
You have rights over your personal information, including the right to request access, correction, restriction of processing, objection to certain uses, and data portability where applicable. You may also withdraw consent for marketing communications at any time.
Access, correction and deletion
To access, correct, or request deletion of your personal data, contact our privacy team. We will respond to requests in line with applicable law and may require identity verification before acting on requests to protect your account.
Information sharing and third parties
We may share information with service providers who support payments, identity verification, hosting, analytics, and customer support. We require these partners to protect personal data and only use it for agreed purposes. We do not sell personal data to third parties.
Privacy policy updates
We may update this policy occasionally. Any material changes will be posted on this page with an updated effective date. For privacy questions or requests, contact us at [email protected].